Tech & Work
Welcome to IT as a Service For Dummies, IBM Limited
Edition. This book is intended to help you understand the fundamentals
of IT as a Service. IT as a Service is a hybrid computing
environment that enables companies to leverage the data
center and public and private clouds in order to provide the
business with the appropriate services based on price, availability,
security, and level of service.
How does the IT organization change as it becomes a service
provider to the business? This book focuses on the strategy
and planning process needed to begin to make the transition
to a new model. In addition to doing the right level of planning,
IT organizations have to be able to coordinate with business
units in order to address their future requirements.
If you’re a business leader or the head of IT services, this
book provides you with a road map to the types of technology
you need to understand and how the planning process works.
This book also gives you an understanding of the ongoing
collaboration process between IT leadership and business