When a system goes down, affected users need to know as soon as possible. This package includes a template to alert them to the problem, with follow-ups covering updates, resolution, and remediation.

Every company’s communications needs vary, but certain standard messages are required for most IT operations. CIO Keith Faigin has created this template package to take some of the effort out of writing (and rewriting) those emails. Just copy the text into your favorite word processor and customize it to fit your needs. Then, paste it into an email for distribution to the appropriate recipients.