Science & Engineering Research Support soCiety (SERSC)
Faced with the rapid change of business environment and technology, IT outsourcing has become an important alternative for IT management. IT outsourcing provides IT organization adaptability and sustainable competitive advantages. Despite the fact that many firms have tried to adopt IT outsourcing, comprehensive case studies on IT outsourcing process have so far rarely been reported. Therefore, this paper attempts to analyze a case for the specific methodology and process of IT outsourcing in a distribution company.