IT Service Management Blueprint: Consumerize the User Experience

Learn More
Provided by: ServiceNow
Topic: Consumerization
Format: PDF
Let’s face it: Users don’t want to call or email your department for IT service anymore. It’s too slow, too frustrating. What they really want is a self-service experience that is convenient and easy, just like what they get in their personal lives. Self-service helps your IT department be more efficient and productive while saving you money. Despite all the benefits, many companies still haven’t consumerized the user experience.
Learn More

Find By Topic