JPS Communications Case Study
In rural Washington, growth combined with a substantial increase in recreation was leading to an overflow of emergency radio traffic that, at peak periods, began to choke the Kittitas County dispatch center. Its solution was to alleviate dispatcher intensive repeater switching. KITTCOM, the county's 911 PSAP, opted to install JPS Communications' SNV-12 signal-to-noise voter comparators and companion simulcast broadcast equipment to enhance its dispatch radio system. Clearly, the investment in new technology was a one-time capital expense while the costs of operating an additional workstation and dispatcher would be recurring.