AIS Electronic Library (AISeL)
Monitoring business objectives has become a challenge for enterprises. Business strategies and the underlying business objectives has to be tracked and monitored for performance so that business stakeholders can make informed decisions. The challenge is to create a framework to identify, define, associate and track Key Performance Indicators (KPI) for effective monitoring of strategy to process linkage. Monitoring strategy execution is one of the critical phases in defining enterprise business architecture and KPI framework is an approach to address the phase effectively.