L’Oréal Maximizes the Impact of Client Communications with OpenText
With 77,000 workers in 130 countries around the world, L’Oréal is a global leader in cosmetics and beauty products. Managing contracts, invoices, and documents in multiple languages and geographies proved challenging and inefficient, though. By phasing in OpenText Document Presentment for SAP Solutions, L’Oréal was able to halve its number of document templates, reduce maintenance costs by 20%, and reduce its total number of forms in use by 30%.