Laypeople’s and Expert’s Risk Perception of Cloud Computing Services
Cloud computing is revolutionizing the way software services are procured and used by government organizations and SMEs. Quantitative risk assessment of cloud services is complex and undermined by specific security concerns regarding data confidentiality, integrity and availability. This paper explores how the gap between the quantitative risk assessment and the perception of the risk can produce a bias in the decision-making process about cloud computing adoption. The risk perception of experts in cloud computing (N