Leveraging It for Business Innovation: Does the Role of the CIO Matter?
The evolving role of Information Technology (IT) in business innovation places increasing emphasis on the role of the Chief Information Officer (CIO). Yet, the role of the CIO in business innovation is understudied in the extant literature. Drawing on organizational theory of boundary spanning leadership, the authors posit that the CIO's cross functional role pertaining to entities and functions outside the IT organization help explain the firm's propensity for IT-enabled business innovation. Their large-sample empirical analysis of U.S. firms largely supports their theoretical propositions. They empirically find that IT-enabled business innovation is more likely when the CIO reports to the Chief Executive Officer, has more interactions with the firm's customers and is more involved in new product development.