Make Employee Experience The North Star Of Your Workforce Technology Agenda
In February 2019, Dell commissioned Forrester Consulting to evaluate the relationship between EX and enterprise computing. Forrester
conducted an online survey with 3,052 information workers across the globe to explore:
- How employees perceive IT
- How well IT provides tools/devices, environment, and support
- How they view their overall employee experience
This paper illustrates the benefits of supporting great employee experience through technology and the path enterprises should take to capture these benefits.