In February 2019, Dell commissioned Forrester Consulting to evaluate the relationship between EX and enterprise computing. Forrester
conducted an online survey with 3,052 information workers across the globe to explore:

• How employees perceive IT
• How well IT provides tools/devices, environment, and support
• How they view their overall employee experience

This paper illustrates the benefits of supporting great employee experience through technology and the path enterprises should take to capture these benefits.