Managing And Developing Intranets For Business Value
"This study is an investigation into the processes, policies, strategic decisions and development concerns that have driven the boom in the use of the intranet as a business tool. Using a mix of quantitative survey results, executive interview and company investigation, we aimed to identify shared barriers to successful intranet development and highlight what we considered best practice behaviours in the area. The report is divided into key chapters, each examining specific issues raised through the research. It features tools and techniques developed in a range of best practice organizations, as well as practitioner testimony about the benefits and pitfalls they?ve discovered through the process of developing intranets."