In today’s world, workers expect 24×7 availability and IT services. IT administrators are increasingly tasked with making critical apps accessible at any time, from any place, and on any device, but they are often not given the resources that they require to meet these demands. Companies struggle to keep up with the influx of mobile devices and the changing landscape of employee and customer expectations.

This report evaluates current backup, protection, and recovery strategies in the face of growing business demands, as well as the increasing challenges of providing resilient IT services, based on Forrester’s own market data and a custom study of the same audience.