Mastering the Social IT/Business Alignment Challenge

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Provided by: AIS Electronic Library (AISeL)
Topic: Project Management
Format: PDF
The crucial role of IT/business alignment for business value of IT has been investigated for more than two decades. While both the intellectual and the social dimension of alignment received considerable attention at strategic level, only few studies have provided insights into alignment at non-strategic levels. With the intellectual dimension being quite well understood, this paper focuses particularly on the social dimension of alignment, addressing aspects like shared understanding, common language, shared domain knowledge, and interaction quality between business and IT.
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