Matching Service Strategies, Business Models and Modular Business Processes

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Provided by: Helsinki University of Technology
Topic: Big Data
Format: PDF
In recent decades, supply chains have diverged and new types of services and operators have emerged in the logistics sector. This paper focused on analyzing service strategies and service-related business models, as well as their modular business processes in logistic services. The aims are to describe these three levels and to match strategic service positioning with business models and modular business processes. Different types of services are analyzed and the analyses are conducted on both the industry and corporate levels.
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