Provided by: AICIT
Date Added: Dec 2011
While there are conceptual frameworks (e.g., the IS success model) which can be used as a basis for measuring mobile ICT services, and mobile internet communication in particular, there is a gap in measurements on practical level. In this paper, the authors examine the use of automated measurement as a tool to support the development on mobile internet communication. The focus is on analysis on end user inputs; data connection cost, time spent on moving data, and end user effort in the use of mobile internet communication service.