Measuring Mobile Internet Communication End User Cost and System Latency as Data Limitations

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Provided by: AICIT
Topic: Mobility
Format: PDF
While there are conceptual frameworks (e.g., the IS success model) which can be used as a basis for measuring mobile ICT services, and mobile internet communication in particular, there is a gap in measurements on practical level. In this paper, the authors examine the use of automated measurement as a tool to support the development on mobile internet communication. The focus is on analysis on end user inputs; data connection cost, time spent on moving data, and end user effort in the use of mobile internet communication service.
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