Science & Engineering Research Support soCiety (SERSC)
Business process includes workflows which integrated some critical activities among different departments. Workflow management is a quickly evolving technology that can assist business process reengineering and accomplish full or partial automatic processing of a business. Workflow plays a critical role in the ERP (Enterprise Resources Planning) system since it aims to achieve maximum satisfaction for both employee and customers. Any workflow that is irrationally and irregularly designed will not only lead to an ineffective operation of enterprise but also limit the implementation of an effective business strategy.