It is clear that smart phones and other mobile devices are becoming a part of day to day business operations. Information workers who are driving this trend often take mobility for granted. But managers who worry about the real costs of mobilization as well as the security of critical business information need to know if mobility is merely a passing fad, or a genuine business advantage? Industry analysts suggest that well thought-through and implemented mobility strategies improve efficiencies and lower operational costs. But how does mobility do this? What is the unique business value offered by mobility which is not available in other ways?