Modelling Complex Resource Requirements in Business Process Management Systems

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Provided by: Queensland Treasury Corporation
Topic: Big Data
Format: PDF
Real-world business processes are resource-intensive. In these paper environments human resources usually multitask, both human and non-human resources are typically shared between tasks, and multiple resources are sometimes necessary to undertake a single task. However, current Business Process Management Systems focus on task-resource allocation in terms of individual human resources only and lack support for a full spectrum of resource classes (e.g., human or non-human, application or non-application, individual or teamwork, schedulable or unschedulable) that could contribute to tasks within a business process.
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