Modelling the Integration of BP and IT Using Business Process Simulation

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Provided by: Brunel University
Topic: Big Data
Format: PDF
Information Technology (IT) and Business Process (BP) communities argue that the use of IT to support business processes can bring a number of benefits to the organization. Most of these benefits, however, can only be seen after the implementation of such technology. Moreover, there are many cases where the benefits brought by the implementation of IT do not fulfill the organization's expectations. One reason of this may happen is because research in BP and IS domains show little indication of which modelling methods, techniques or tools can help organizations to foresee the benefits of the integration of IT with BP.
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