It’s critical to invest your time, energy, and focus into efforts that drive
continuous improvement and optimization. Building on top of the best practices
you’ve carefully put in place ensures you’re running as efficiently as possible during
a time of sweeping change.
Let’s take a look at how to maximize operational efficiency by establishing
accountability within your team, managing to outcomes, and the consequences
of not putting systems and processes in place that empower your employees to
deliver excellent customer service no matter what’s happening in the world.