Multi-Server Queuing Maximum Availability Location Problem With Stochastic Travel Times
This paper extends the Queuing Maximum Availability Location Problem (Q-MALP) model to locate ambulances offering two kinds of services, i.e., Advance Life Support (ALS) and Basic Life Support (BLS). The development of the model includes the randomness of server availability and of travel times. This model is applied to a 33- node census tract representation of Austin, Texas. The implications of the new model for the ambulance services system design are discussed as well as the limitations of the modeling approach.