Negotiation and Conflict Management Online
Conflicts happen wherever people go. Conflicts happen at work with coworkers and bosses. Conflicts happen at home with their spouses, girlfriends/boyfriends, sons/daughters, and neighbors. Conflicts happen when one is out on the streets doing their daily errands, such as when encountering a rude person at the grocery line, or a pushy guy at the local bar. To avoid conflict is simply impossible because one would literally have to lock themselves in a box. Instead, one must learn the valuable skill of negotiating conflicts in a peaceful and productive way.