New ways of working in a post-pandemic recovery: It’s all changing, and for the better

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Provided by: Optus & Cisco
Topic: Digital Transformation
Format: HTML

The way that we will work has potentially changed forever.

The way that we will interact with companies has also changed.

Our customers have even greater expectations for rapid service and instant and meaningful interactions over digital platforms, and that is what is driving a new wave of innovation in cloud contact centre services.

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