Improving of the working environment by using experience based strategy is one of the main elements in managing and promoting innovations. Technologies play an important role in the knowledge management process. The accessibility of information and knowledge is essential together with a thirst for knowledge, perception skills and practical use of knowledge. The work with knowledge implies creation of content: generation of a new knowledge in order to stimulate the development of innovative processes. The goal of the paper is to get a new perspective view and understanding of the future of experience based support system, modern technological opportunities and practical example of virtual business incubator for study use.