Vienna University of Economics and Business
Crowdsourcing in enterprises is a promising approach for organizing a flexible workforce. Recent developments show that the idea gains additional momentum. However, an obstacle for widespread adoption is the lack of an integrated way to execute business processes based on a crowdsourcing platform. The main difference compared to traditional approaches in business process execution is that tasks or activities cannot be directly assigned but are posted to the crowdsourcing platform, while people can choose deliberately which tasks to book and work on. In this paper, the authors propose a framework for adaptive execution of business processes on top of a crowdsourcing platform.