Fulfillment is only complete when the customer has their order in hand and is satisfied with the whole experience. Meeting your delivery promises and offering advanced fulfillment options can create the happiness and trust that brings in repeat customers and creates advocates.  With an advanced order management platform, you can offer BOPIS, BORIS and ship to store, profitably. Implement programs that satisfy your customers’ expectations and grow your revenue by providing a seamless omnichannel experience, increasing order efficiency and offering flexible delivery options. Read IBM’s POV to learn why order management is critical now.