Organizational Dynamics and Ambiguity of Business Intelligence in Context of Enterprise Information Systems - A Case Study
Business Intelligence (BI) is playing a major role in most Enterprise Information Systems (EIS) architectures providing strategic and tactical management information on selected issues. BI is typically detached from mainstream transaction systems and provides a translated view of the business with high ranking executives as key audience. BI has as such a number of distinctive characteristics proposing that management of BI need more attention. This paper is based on an in-depth, longitudinal qualitative case study using an interpretivistic and sociologically inspired methodology.