Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers (German)

Today, companies are thinking once again about growth – and that means improving the customer experience and better support for employees that service customers – in the field or at the point of services. In short, organisations will require new processes that will require support for an emerging workforce and newly empowered customers. Technologies that include mobile capture and print, business process management, dynamic case management will be strong enablers. Read more...

Provided by: Lexmark International, Inc. Topic: Big Data Date Added: May 2014 Format: PDF

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