Eindhoven University of Technology
Although extensive literature on BPR is available, there is still a lack of concrete guidance on actually changing processes for the better. In this paper, the authors propose and detail out an evolutionary approach towards business process redesign. They describe the steps to derive a better performing redesign using the existing process model as input. The redesign steps are: computing process measures, evaluating condition statements to find applicable redesign \"Best practices\", creating alternative models according to these best practices, and evaluating the performance of the created alternatives.