Eindhoven University of Technology
Business processes provide a means of coordinating interactions between workers and organizations in a structured way. However the dynamic nature of the modern business environment means these processes are subject to an increasingly wide range of variations and must demonstrate flexible approaches to dealing with these variations if they are to remain viable. The challenge is to provide flexibility and offer process support at the same time. Many approaches have been proposed in literature and some of these approaches have been implemented in flexible workflow management systems.