Eindhoven University of Technology
Process mining is an emerging discipline providing comprehensive sets of tools to provide fact-based insights and to support process improvements. This new discipline builds on process model-driven approaches and data mining. This invited keynote paper demonstrates that process mining can be used to discover a wide range of processes ranging from structured processes (Lasagna processes) to unstructured processes (Spaghetti processes). For Lasagna processes, the discovered process is just the starting point for a broad repertoire of analysis techniques that support process improvement.