Eindhoven University of Technology
Process mining techniques attempt to extract non-trivial and useful information from event logs. For example, there are many process mining techniques to automatically discover a process model describing the causal dependencies between activities. Moreover, using conformance checking it is possible to investigate and quantify deviations between the real process and the modeled process. Several successful papers have been reported in literature, all demonstrating the applicability of process mining. However, these case studies refer to rather structured administrative processes.