Professional Service Industry – achieving transparency, efficiency and growth
In the digital age, professional service companies should be integrating the building blocks of the value chain to gain competitive advantage within the market. Many firms agree, driving growth and enhancing service delivery are top priorities and are aware progress can be made with the right technology; however 65% currently have a low integration level of their project value chain. This results in difficulties with visibility of profitability; utilisation of staff; real-time analytics; and integration of collaborative tools and platforms. Having high transparency and availability of data supports the general management – including finance and accounting – of a professional services company.