Professional services offices (PSO) are being called upon to mature service-level offerings for customers. What does that mean for the traditional PSO business model and customer lifecycle? And, is your PSO ready? In this white paper, we’ll take a look at how service levels are maturing, how TSIA’s LAER model addresses these changes, and help you establish if your organization is proactively addressing the hopscotch efforts in PSO maturity.
Find out how embedded PSOs are expected to mature as the economic engines transform the tech industry in the paper, “Professional Services: Hopscotching from Level 2 to Level 3 and Beyond.”
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