Profiling E-Business Practices Amongst Small and Medium-Sized Enterprises Using a Fit Perspective
E-business as a multifaceted application has vast capabilities to support today's business. Nevertheless, these capabilities do not equally benefit all firms. Therefore, appropriate selection of E-business solutions would substantially enhance firm efficiency and effectiveness. Despite extensive research in this domain, there are limited works that explore the extent to which SMEs successfully align diverse E-business capabilities to their strategic business functions. This is crucial considering that SMEs have relatively limited resources and thus make them more selective in E-business-related investments. This study therefore explores the current state of E-business fit (alignment) among Malaysian SMEs. The next attempt is to reveal any possible patterns that represent firms with respect to their e-business alignment characteristics.