Profiling Event Logs to Configure Risk Indicators for Process Delays

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Provided by: Queensland Treasury Corporation
Topic: Big Data
Format: PDF
Risk identification is one of the most challenging stages in the risk management process. Conventional risk management approaches provide little guidance and companies often rely on the knowledge of experts for risk identification. In this paper, the authors demonstrate how risk indicators can be used to predict process delays via a method for configuring so-called Process Risk Indicators (PRIs). The method learns suitable configurations from past process behavior recorded in event logs. To validate the approach they have implemented it as a plug-in of the ProM process mining framework and have conducted experiments using various data sets from a major insurance company.
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