Putting I.T. on the Short List
Advanced technology offers state governments one of the best tools to drive through this change by its ability to cut costs, enhance service delivery and create a citizen-centered government. For this reason, information technology should be a key component of each governor's management agenda. But beyond this bold statement about the importance of IT in realizing reform, conference participants sought to develop an ambitious, yet practical agenda for the new governors. To facilitate the development of this agenda, sophisticated interactive technology was used to ascertain participants' views about a range of reform issues. The result is five recommendations for the nation's governors.