Quick Start: An Overview of ITIL Service Strategy

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Provided by: ServiceNow
Topic: Tech & Work
Format: PDF
The only thing standing between you and learning all about the IT Infrastructure Library (ITIL) is learning to speak the language. Learning ITIL can be a bit dry, but this eBook will help you through it. This not boring and pain free eBook will guide you through the basic definition and then break it down to five services stages to implement ITIL in no time.
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