Ready to Explore a Move from Help Desk to Service Desk?

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Provided by: Citrix
Topic: CXO
Format: PDF
Moving from a help desk to a service desk is a journey of continual improvement. As your umbrella of services gets bigger, having a service desk can ensure your IT support processes get better. This brief reveals why your organisation should embark on the transition to a service desk. Download the brief to learn: how the help desk and service desk differ, key business advantages of a service desk, strategies for a successful transition and more...
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