As in other parts of the world, businesses in North America are increasing their use of real-time systems across a range of business functions. This helps them operate more efficiently and with less risk, and meet the needs of their customers more effectively. Yet when it comes to implementing real-time business operations, companies located in North America are surprisingly behind the curve. These firms may be missing an important opportunity. This white paper provides insight into executive perception of real-time business operations in North America.