Institute of Electrical & Electronic Engineers
In this paper, the authors explore the concept of a real-time workflow collaboration platform. The work presents how a cloud-based Workflow Management System (WfMS) combines the technologic features which are offered by the cloud computing paradigm with a developed resource model for collaboration and reuse of experiential knowledge in workflows. It is based on a prototypical generic software system for integrated process and knowledge management and addresses the concept for collaborative workflow modeling. The concept for the reuse of workflows combines the ability of the resource model to share workflows with Case-Based Reasoning, a specific field of Artificial Intelligence. In particular, a sample workflow of a process in the financial industry is discussed.