From the executive summary: ?Companies of all sizes rely on a talented, dedicated workforce to help maintain and grow business. However, with an increasingly competitive job market and higher employment rates, small to mid-sized businesses may have to work even harder to differentiate themselves in order to recruit and retain the right people. However, staying competitive is not just a matter of increasing the human resources budget. While innovative hiring methods may help, more and more industry resources credit strategic retention methods, a wide array of job perks, and good old fashioned etiquette for successful hiring.? The paper examines the challenges faced by employers in recruiting and retaining employees.