Reduce Client Downtime with Service Desk Best Practices

Your service desk is the main point of contact for clients with IT issues. Shouldn’t it be as efficient as possible? When you use a remote monitoring and management (RMM) tool in conjunction with your service desk, you’ll see incredible gains.
Provided by: ConnectWise Automate, formerly LabTech Topic: Project Management Date Added: May 2017 Format: PDF

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