Reengineering the Supply Chain Human Dimensions Using Six-Sigma Framework

In today’s challenging business environment, accelerated competition among the companies has forced them to strengthen and measure their supply chain performance. As a result, supply chain management has become an important means for a company to gain a competitive advantage. In order to optimize a supply chain and strengthen business competitiveness, companies need an integrated performance measurement system. For measuring the supply chain performance, managers in many industries are trying to make better use of SCM by implementing a variety of different techniques/philosophies such as Just In-Time (JIT), Total Quality Management (TQM), Lean Production (LP), computer generated enterprise resource planning schedule, kaizen and Activity-Based Costing (ABC) and six-sigma approaches.

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University of Kragujevac