University of Mosul
The orientation on the technical content of a reference model can increase the efficiency of processes in business engineering projects. Despite this, the use of reference models in the field of business engineering has not yet established itself in practice. The paper at hand addresses this problem from a pragmatic perspective focusing on the designers' needs in specific modeling situations. The authors' paper has revealed that they are in need of comprehensive infrastructures which provide various kinds of design support. Apart from methodological contributions, work in the fields of organizational and technological infrastructure design is needed.