Regional Pilot Study to Evaluate E-Readiness and Local E-Government Services

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Provided by: Academy & Industry Research Collaboration Center
Topic: Enterprise Software
Format: PDF
The concept of local e-Government has become a key factor for delivering services in an efficient, cost effective, transparent and convenient way, in circumstances where citizens do not have enough time available to communicate with local authorities in order to perform their responsibilities and needs, and information and communication technologies significantly facilitate administrative procedures and citizens-government interaction. This paper aims to identify e-services that local authorities provide, and to investigate their readiness for delivering these services.
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