Islamic Azad University
E-commerce is used as one of the most important aspects of innovation in business processes which performed by organizations and many companies in the world. Insurance industry as one of the major economic function plays a vital role in improving and promoting economic indicators. Therefore by adopting methods and factors and ranking them, an important role will be created in the development of insurance industry. The aims of this paper is attempting to analyze E-Commerce Characteristics (ECC) e-commerce application to identify and rank them in the insurance industry.