SAP Program and SAP Project Management can be tough. In a recent Focus.com expert discussion the issue was raised about who a Project Manager or a Program Manager should be accountable to on business application projects. Should it be the business or IT? To help clarify the accountability the author asked a simple question of what deliverables, metrics, and tasks would be required? By knowing what mechanisms the program or project manager(s) would be accountable it would be possible to determine who they should answer to.