Scheduled Systems Outage Checklist
Properly managed, planned systems outages need not prove contentious or disruptive. With a little foresight, even scheduled service interruptions can be coordinated in ways that catch no one by surprise and minimize productivity issues.
Check out the accompanying checklist from TechRepublic Premium to learn more about coordinating scheduled systems outages.
From the checklist:
CREATE A SERVICE TICKET
Begin by creating a dedicated service ticket. Use the ticket to collect and coordinate all details and communication related to the scheduled outage. Planned service interruption tickets should track all the steps and information necessary for properly preparing for and accommodating scheduled outages. Such tickets should also coordinate dependency planning and end-user communication.
The download comprises a five-page PDF and spreadsheet.
Previously priced at $99, this is now available to download for $9. Or free with Premium annual subscription: click here to find out more.
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