Sensible Service Management eBook

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Provided by: Citrix
Topic: Social Enterprise
Format: PDF
This Sensible service management guide written by Rob England, the IT Skeptic, aims to cut through all the noise and jargon to tell IT managers why service management can be useful and why it doesn’t need to be so complex.

The guide is broken into 11 best practices. Check this now and learn how improve your IT processes.
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